Sam Wong
Network & System Engineer
Engineering Services & Network Solutions

A resourceful IT professional certified as MCSE, Cisco (CCNA - Voice), and CISSP. Experienced in designing, deploying, and supporting cutting-edge, enterprise technologies. Known for production knowledge, troubleshooting skills, and “asking the right questions” to identify the right solutions. “Get-the-job-done. Right.”

TECHNICAL SUMMARY:

Routers		Installation and configuration of Cisco routers and associated cards/components, including: 1700, 1800, 2500, 2600, 2800, 3600, 3800, 7200, 7500, 7600 series routers.
Switches:		Cisco Catalyst switches 1900, 2900XL, 3500XL, 3550, 3750, 4500, and 6500. Experience with Catalyst 6500 line cards (10/100/1G), Supervisor Engines (Sup2/MSFC2/PFC2, Sup720), Optics (GBIC). Cisco MDS 9500, Foundry Switches, 3Com, Bay Networks.
Servers:		HP Proliant, Dell PowerEdge, IBM, NetApp, Dell Power Vault, iSCSI, Microsoft Cluster, EMC Symmetric DMX
LAN:		Spanning Tree (STP), VTP, xDSL, T1, EtherChannel, Security (Port Security, Storm Control)
Protocols:		Cisco EIGRP, RIP v1 & v2, OSPF, SIP, SKINNY, QoS
Firewalls:		Juniper Netscreen, Cisco ASA, NAT/PAT, URL Filtering, VPN, ACL
NMS:		SNMP, HP OpsWare, OpManger, StatsSeeker, Cisco ACS, MRTG, RMON
Scripts:		VBScripts, DOS, Winbatch
Operating System:		Small Business Server, Cisco IOS, Windows NT, 2000, 2003, & 2008, Network Appliance OnTap, VMWare ESX, Microsoft Virtual Machine

NETWORK EXPERIENCE:

• Designed and implemented a highly available network solution with redundancy and load balancing for both labs and production
  
• Support, monitor, and troubleshoot corporate network across 30 locations including international offices (VLAN, STP, trunks, packet loss, routing problems)
  
• Core project member of integration and migration related to company buy-out, involving the meshing of network WAN and LAN with least privilege security requirements
  
• Daily support involving VLAN changes, customers and servers moves, and checking network utilization for branch offices
  
• Worked with WAN, ISP, and VAR providers to order circuits, equipment, and other managed services
  
• Lowered cost of network services by setting up VPN tunnel on Cisco routers & ASA firewalls between various remote offices and corporate head quarters
  
• Decreased network outages and increased SLAs by working with ISP to troubleshoot and identify problems early
  
• Insured minimal operating cost by providing a baseline usage of LAN and WAN bandwidth requirements using SNMP and MRTG
  
• Simplified network design and increased security by setting up NAT and ACL on Cisco routers to allow corporate VLAN(s) to access the internet
  
• Setup, support, and monitor layer 4 Foundry and Alteon switches for QA Lab and production LAN
  
• Architect and implement Cisco routers and switch for QA lab and production
  
• Streamlined datacenter deployment process and decreased timeline by 300%.
  
• Work with ISP to troubleshoot network outage and congestion
  
• Help isolate streaming media multicast with VLAN segmentation
  
• Architected, designed, and build a backup data center for disaster recovery (DR)
  
• Pioneered automated scripts for the deployment and configuration of Cisco switches and routers
  
• Strengthened customer satisfaction as team lead by building and redesigning over 10 new data centers at various co-location
  
• Rolled out over 30 new products by successfully managing a group of seven network engineers
  
• Introduced the Palm VII Wireless network by teaming with a group of 15 system and network engineers

STORAGE EXPERIENCE:

• Successfully implemented SAN storage to over 50 servers with EMC Symmetric, Control Center, and Cisco MDS Fabric Manager / Device Manager
  
• Successfully architected and built a 22 Terabyte NAS and 10 Terabyte SAN infrastructure to provide the most reliable production environment (NetApp, Dot Hill, Brocade, EMC Symmetric MDX, Cisco MDS, and CNT Edge).
  
• Discovered storage systems performance limitation by building a storage lab to test both SAN and NAS for NFS V2/V3 and CIFS streaming performance (Brocade, Alteon, and Enterprise servers (Dell & Compaq)).
  
• Build a test lab to measure performance and data lost for EMC SRDF Asynchronies replications over a simulated 24ms delay OC3
  
• Design a migration strategy to minimize down time for data moving from DAS to SAN over 2Gb fiber links
  
• Increased streaming quality by designing a nation wide storage replication schema with NetApp Snap Mirror
  
• Participated in RFP to evaluate popular NAS, SAN, and SSP vendors for outsourcing storage needs (Blue Arc, NetApp, Scale 8, Dot Hill, Dell Power Vault, & Compaq Storage Array, EMC)

SYSTEM EXPERIENCE:

• Successfully deployed SMS 2003 to manage and standardize over 1000 desktops and laptops
  
• Packaged and deployed Office 2003 and other software products to over 1000 desktops utilizing Microsoft MSI / MST and VBScripts
  
• Secured system uptime by implementing Windows cluster for streaming media, SQL, IIS, and Exchange 2003 using both cluster services and SAN technology
  
• Design a Windows 2003 security baseline template to secure Windows 2003 production servers using Active Directory GPO and Local Security Policy
  
• Automated daily operation’s tasks by writing VBScripts, batch files, and WinBatch.
  
• Architect and implement the migration of users, computers, files and folders between two Windows 2003 Active Directory Forests
  
• Insured disaster recovery by providing backup routines for domain controllers, Exchange servers, and file servers
  
• Created policy, guidelines, and procedures for Active Directory, naming standards (servers, printers, groups, etc.) and OS patches
  
• Successfully lead operational and administrative teams in large-scale rollouts and support (EMC SAN, NetApp NAS, Exchange2003, SMS 2003, AD 2003)
  
• Lowered Total Cost of Ownership (TCO) and increased employee productivity by designing and organizing the migration of NT4 to Windows 2003 AD and Exchange 5.5 to 2K3

EDUCATION and TRAINING:

• BS, Electronic Engineering Tech
nology, DeVry Institute of TechnologY(Dean’s List Award).

• CCNA (R&S + Voice) & CCNP (Expired), Cisco Certification, HelloComputers
  
• CISSP, ISC2 Security Certification
  
• MDS Configuration and Troubleshooting, Cisco, CCI Training
  
• Red Hat Linux System Administration I & II Training, Red Hat.
  
• Solaris System Administration II Training, Sun Microsystems.
  
• MCSE (NT, 2000, 2003 + messaging), Microsoft Certification
  
• EMC Control Center, Business Continuity, EMC2
  
• Install Shield, MSI packaging, Install Shield Incorporated
  
• VBScripts, VBS & WMI, Quick Start Intelligent
  
• OCP, Oracle Certified Professional 9i
  
• NetApp System Administration and Advanced Troubleshooting, Network Appliance Inc.

PROFESSIONAL EXPERIENCE:

• Backbone Network Engineer, LLNL.gov, (2006-2009)
  
• System Administrator, REMTECH (LLNL Contract), (2005-2006)
  
• Sr. Network Admin III, Sr. Architecture, SiliCON VALLEY BANK, (2002-2005)
  
• Network and System Engineer IV, IBeam Broadcasting, (1999-2002)
  
• System Analysis (Level 1 & 2), 3 Com (Diverse Network Inc), (1999) - Contract
  
• Customer Support Engineer 2, ASM LITHOGRAPHY, (1998-1999)
  
• System Administrator, HNTB Corporations, (1997-1998)
  
• PC Upgrade Specialist, Cerner Corporation, (1997) - Contract
  
• Slot Technician, Dealer, Valet, SAM’S TOWN CASINO, (1995-1998)
  
• Founder, Owner, President, VIETNAM RESTAURANT, (1993-1995)
  
• PC Architecture, Trade SHOWS, (1992-1993)

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